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Trainbook Support

We usually reply within a few days.

Email: support@xinwon.com

Delete your account

In the app, open Settings → About → Delete Account, re-enter your password, and confirm. Deletion is immediate and permanent. If you cannot sign in, for example because you forgot your password, email support@xinwon.com from the address on the account and ask us to delete it.

Forgot your password

The app cannot reset passwords yet. Email us from the address on the account and we will help.

AI data sharing

The AI Assistant needs your permission before it sends any data to an AI provider. Turn it on or off in Settings → AI Assistant. See the Privacy Policy for details.

Apple Health

To change which Health data Trainbook can read or write, open the Health app → your profile → Apps → Trainbook, or Settings → Privacy & Security → Health.

Not medical advice. Trainbook is a training log and does not provide medical advice. The AI Assistant gives general training guidance only. It is not a doctor, does not diagnose or treat any condition, and is not a substitute for professional medical advice. Talk to a qualified professional before starting a new program and about any injury, pain, or health condition. Stop exercising and get help if you feel pain, dizziness, or shortness of breath.

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Apple, Apple Watch, Apple Fitness+, iPhone, iPad, and Mac are trademarks of Apple Inc., registered in the U.S. and other countries and regions. App Store is a service mark of Apple Inc.

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